Please note the following information for the registration office:

Personal visits to the registration office are only possible by prior appointment. Please also use the online services on the Wiesbaden.de website.

You can book an appointment online via the link below!

Appointment booking - joint service telephone of the Citizens' Office and the registration offices of the local administrations:
You can reach our service telephone at 0611-313344:
Monday to Thursday 9 a.m. to 3 p.m.
Friday 9 a.m. to 2 p.m.

You are also welcome to send us an appointment request to the e-mail address: hotline-ortsverwaltungenwiesbadende. Please include your name and telephone number. If you need to cancel an appointment, you can also do this by e-mail. Please state your name, day, time and local administration.

The local administration in Bierstadt is also responsible for the local districts of Erbenheim, Heßloch, Igstadt and Kloppenheim.

It is possible to pay by EC card.

Please note:
ATTENTION - especially for express passes: The Federal Ministry of the Interior has informed us that Bundesdruckerei GmbH has announced a three-day warning strike for the period from April 8 to 10, 2025 and that possible effects on the production time of ID documents, among other things, cannot be ruled out. Please note that we therefore cannot guarantee that express passports can be produced within the usual delivery time (approx. five working days).

From May 1, 2025, photographs for passports and ID cards will only be produced digitally. The photo can be taken by certified photographers. Paper-based passport photos can no longer be accepted due to the change in the law. Further information can be found here (opens in a new tab).

We refer photo studios to the Federal Office for Information Security (opens in a new tab) for further information.