Each time you access one of our websites, your browser automatically sends the following data, which we store as log files in a log file on the web server:

• IP address
• Date and time
• URL of the page visited
• Status code of the web server
• amount of data transferred in bytes
• URL of the last website visited (referrer)
• the web browser used (user agent)

We use the open source software Matomo for the statistical evaluation and analysis of our websites. We have deactivated the tracking cookies in Matomo so that no cookies are sent to your computer. Your IP address is also anonymized so that no personal reference is possible. Anonymization is achieved by shortening the IP address. This means that no conclusions can be drawn about you. We use the anonymized data to analyse and improve our website. Matomo collects certain technical information based on the data transmitted by your browser. These are

- User IP address (according to IP anonymization, 1 byte shortened, e.g. 192.168.100.xxx)

- Date and time of the request

- Title of the page accessed (page title)

- URL of the page accessed (Page URL)

- URL of the page that was accessed before the current page (referrer URL)

- Screen resolution used

- Time in the local user's time zone

- Files that were clicked on and downloaded (download)

- Links to an external domain that were clicked on (outlink)

- Page generation time (the time it takes the web server to generate the pages and then download them from the user: Page speed)

- Location of the user: country, region, city, approximate latitude and longitude (geolocation)

- Main language of the browser used (Accept-Language header)

- User-Agent of the browser used (User-Agent header)

Matomo is only used on our web servers. Your data is only stored there. It is not passed on to third parties.

Our website uses JavaScript. JavaScript is a platform-independent computer language that can be used to provide dynamic services. Most of our services and online forms can also be used without JavaScript. However, we recommend activating JavaScript in the web browser in order to be able to use all additional functions such as the watch list.

The City of Wiesbaden would like to offer you the opportunity to read the content in other languages. For this purpose, we use the translation service of DeepL Pro. DeepL SE is a third-party provider (DeepL SE, Maarweg 165, 50825 Cologne) that automatically translates the content. You can find the function via the globe icon in the header and in the menu. By clicking on the respective language, you can visit the already translated pages in the selected language. No personal data is transmitted to DeepL.

The state capital of Wiesbaden would like to offer visitors to wiesbaden.de the option of routing routes. For this purpose, we link externally to Google Maps.

The state capital of Wiesbaden has not integrated the Google Maps service into its website. Instead, you will find a link to Google Maps in every contact that offers a map ("Open route planner" link).

Google Maps is a third-party provider (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). By using Google Maps, data is transmitted to Google. By default, Google Maps is not active. This only happens when you have clicked on the link "Open route planner (Google Maps)". You will then leave wiesbaden.de and access content on Google servers. If you do not want your data to be transmitted to Google, do not click on the link or close the route planner in the browser by clicking on "X".

Google collects, stores and processes information in order to provide users with better services. This includes, for example, the language used, but also includes the entire surfing behavior. In addition to the URL of the page visited, your IP address is also transmitted. The state capital of Wiesbaden has no influence whatsoever on the data collected and data processing procedures by Google.

You can find more information in the privacy policy of Google, Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA: https: //policies.google.com/privacy?hl=de (opens in a new tab)

We offer web push notifications to inform you about news, offers or relevant content. The activation takes place exclusively with your express consent and can be revoked at any time via the settings of your browser.

Processing of personal data:
When subscribing to the web push notifications, an anonymous push token is generated by the respective browser to send you messages. The push messages are managed via the push services of the browser manufacturers:

Google Chrome & Edge: Firebase Cloud Messaging (FCM) - Privacy Policy: https://policies.google.com/privacy (opens in a new tab)
Mozilla Firefox: Mozilla Push Service - Privacy policy: https://www.mozilla.org/privacy/ (opens in a new tab)
Apple Safari: Apple Push Notification Service (APNs) - Privacy Policy: https://www.apple.com/legal/privacy/ (opens in a new tab)

The push messages are transmitted in encrypted form. This means that the push services cannot read the content of the push message, but they can see who (City of Wiesbaden) sends push messages to whom (push token) and when.

We ourselves do not store any personal data in connection with the web push notifications.

If you no longer wish to receive web push notifications, you can deactivate them at any time in your browser settings or unsubscribe from a notification you have received.

You can subscribe to a free newsletter at www.wiesbaden.de. The newsletter is sent by e-mail. The data from the input mask will be transmitted to us. The e-mail address and the desired format of the newsletter are mandatory. Entering your name is voluntary and is only used to address you personally. Your consent is obtained for the processing of the data when you register for the newsletter and reference is made to this privacy policy.

On our website, you have the option of requesting services from the state capital of Wiesbaden via online forms and services. These are, for example, the contact form, feedback on the new page, ordering information brochures. For these services, personal data is collected that is necessary for the execution of the respective service. You decide whether you wish to provide us with this information online.

If no further reason is given that makes it necessary to provide your e-mail address, DE-mail address, fax number or telephone number, you can optionally provide these contact options. By doing so, you agree that we can also contact you in this way to clarify any outstanding issues.

You can request information about your personal data processed by us in accordance with Art. 15 GDPR. In your request for information, you should specify your request in order to make it easier for us to compile the necessary data. Please note that your right to information is restricted by the provisions of Sections 24 (2), 25 (2), 26 (2) and 33 HDSIG.

If the information concerning you is not (or no longer) correct, you can request a correction in accordance with Art. 16 GDPR. If your data is incomplete, you can request that it be completed.

You can request the erasure of your personal data under the conditions of Art. 17 GDPR and Section 34 HDSIG. Your right to erasure depends, among other things, on whether the data concerning you is still required by us to fulfill our legal duties.

Within the framework of the provisions of Art. 18 GDPR, you have the right to request that the processing of data concerning you be restricted.

In accordance with Art. 21 GDPR, you have the right to object to the processing of data concerning you at any time for reasons arising from your particular situation. However, we cannot always comply with this, e.g. if a legal provision obliges us to process data within the meaning of Section 35 HDSIG as part of our official duties.

If the data processing is based on your consent (Art. 6 para. 1 subpara. 1 a GDPR, Art. 9 para. 2 a GDPR), you have the right to revoke this consent at any time for the future. Please note that the revocation does not affect the legality of the data processing carried out on the basis of the consent until the revocation, so this does not subsequently become unlawful as a result of the revocation.

If you are of the opinion that we have not complied with data protection regulations when processing your data, you can lodge a complaint with the data protection supervisory authority in accordance with Art. 77 GDPR.

The data protection supervisory authority responsible for us is

The Hessian Commissioner for Data Protection and Freedom of Information

Gustav-Stresemann-Ring 1

65189 Wiesbaden

Telephone: 0611 1408-0

E-mail: poststelledatenschutz.hessende