Process services quickly and easily online in the citizen service portal (opens in a new tab).

We are available for you
The citizens' office is located at Marktstraße 18 (behind the old town hall).

Personal availability
We are happy to be there for you in person, but only work by appointment. It's quick and easy to make an appointment at the Citizens' Office online (opens in a new tab).

Written availability
buergerbuerowiesbadende

Availability by telephone
You can reach our service telephone on 0611 313344:
Monday to Thursday 9 a.m. to 3 p.m.
Friday 9 a.m. to 2 p.m.

Payment method
Card payment is preferred

Please note

ATTENTION - Especially for express passports: The Federal Ministry of the Interior has informed us that Bundesdruckerei GmbH is calling for a three-day warning strike from April 8 to 10, 2025 and that possible effects on the production time of ID documents, among other things, cannot be ruled out. Please note that we can therefore not guarantee that express passports can be produced within the usual delivery time (approx. 5 working days).

From May 1, 2025, photographs for passports and ID cards will only be produced digitally. The photo can be taken by certified photographers. Paper-based passport photos can no longer be accepted due to the change in the law. Further information can be found here (opens in a new tab).

We refer photo studios to the Federal Office for Information Security (opens in a new tab) for further information.