Public order office
Pick up new ID document
You have applied for a passport, ID card or eID card at the Citizens' Office or a local authority and would like to collect your new document.
Here you can quickly find out the processing status of (opens in a new tab) your ID document.
We are happy to be there for you in person, but only work by appointment. Book an appointment quickly and easily online in the appointment calendar at the Citizens' Office or the local administrations.
Online services
Appointment booking for citizens' offices and local administrations
Documents
Fees
Links and downloads
Similar services
Organizational units
Pick up new ID document
Address
Bürgerbüro
Marktstraße 18
65183 Wiesbaden
Marktstraße 18
65183 Wiesbaden
Arrival
Notes on public transport
Public transportation: Bus stop Dern'sches Gelände, Luisenplatz and Wilhelmstraße; bus lines 1, 2, 4, 5, 8, 14, 15, 16, 17, 18, 20, 21, 22, 23, 24, 27, 30, 36, 45, 46, 47, 48, 262.
Information on accessibility
- Barrier-free access is available
- The WC is barrier-free