Ordered civil status certificates or other documents and lost property can be collected from the WI-Box outside the opening hours of the authorities. The WI-Box is a pick-up station of the Wiesbaden Public Order Office and works in a similar way to pick-up stations of delivery services.

For example, if you apply for a certificate at the registry office, you can specify the WI-Box as the pick-up location instead of picking up the certificate on site during opening hours. As soon as the certificate is ready for collection in the WI-Box, you will receive an e-mail with a barcode. To access your certificate, you can either scan the barcode on the WI-Box or enter the eight-digit code below it manually.