The lost and found office requires the following for such a certificate

• a valid identification document (identity card, passport, residence permit, etc.),
• details of the time and place of the loss and
• exact details of the lost item.

For example

• For bicycles, the frame number, model, special features;
• for hearing aids, the serial number, model and manufacturer or
• for identity documents, the place of issue and the period of validity.

Purchase contracts, insurance documents or copies of identity documents have proven to be very useful for providing the required information.

There may be waiting times during opening hours.

We therefore recommend that you book an appointment in advance. Book an appointment quickly and easily at the lost and found office online (opens in a new tab) or by telephone on 0611 31-2120.

12,50 Euro

Cash payment only.

Most insurance companies only accept certificates of loss that are issued at the earliest 4 weeks after the loss.

If you have lost foreign identity documents, please contact your consulate for more information.

The lost and found office in Wiesbaden does not issue passport replacement documents.