The travel and residence restrictions associated with the coronavirus pandemic have caused a massive slump in the tourism industry worldwide. Wiesbaden was no exception. In 2020, around 256,000 guests visited Wiesbaden and booked 654,564 overnight stays. The coronavirus pandemic contributed significantly to the acceleration of digitalization in 2020. The Convention Sales & Marketing department has positioned itself in the market accordingly with a focus on "alternative and digital event formats". Event venues were able to respond to requests for the digital implementation of events and conferences.

The Hessian state capital shines with a record number of overnight stays and events. For 2019, the tourism report of the state capital Wiesbaden shows almost 592,000 guests and a total of almost 1,279,000 overnight stays. With a total of 7,102 events, around 100 more than in the previous year, Wiesbaden Congress & Marketing GmbH reports a positive development for Wiesbaden as a conference and congress location. The total number of event participants in 2019 was 693,552, 3.0 percent higher than the previous year 2018 with 672,795 participants.